Sana Kapoor
UI/UX Designer
Mumbai, India | sana.kapoor@email.com | +91 98765 43210 | sanakapoor.design
Summary
UI/UX designer with 4 years improving onboarding, checkout, and dashboard experiences for B2B SaaS products. Increased trial activation by 23%, reduced support tickets on billing flows by 17%, and led a design system used across 28 screens.
Experience
UI/UX Designer
Jan 2022 - Present
FlowDesk SaaS
- Redesigned onboarding from 6 steps to 4, lifting trial-to-activation conversion from 31% to 42%.
- Ran 14 moderated usability tests on billing settings and cut task failure rate by 26%.
- Built a Figma component library with tokens and patterns adopted by 3 product squads.
Product Design Intern
Jun 2021 - Dec 2021
BrightCart
- Created mobile checkout wireframes and high-fidelity prototypes used in A/B tests across 2 markets.
- Partnered with engineering to improve accessibility contrast and tap targets on 9 core screens.