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BrainUp is a career productivity tool, not a recruitment agency. We help you prepare — we don't guarantee interviews, job offers or ATS outcomes.

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ATS resume template

ATS Resume Template: Beat the Bots, Win the Interview

Use a clean resume layout that applicant tracking systems can parse and recruiters can skim without fighting columns, icons, graphics, or hidden text.

Build ATS-friendly resumeSee software resume
  • Single-column safe
  • Standard headings
  • Keyword-ready
  • Recruiter readable

Sample resume

Clean enough for ATS. Polished enough for recruiters.

A sample resume for this role. Use it for structure and wording ideas, then add your own facts, tools and results.

Priya Nair

Customer Success Manager

Mumbai, India | priya.nair@email.com | +91 98765 43210 | linkedin.com/in/priyanair

Summary

Customer success manager with 5 years of experience improving onboarding, retention, and account health for B2B SaaS customers. Reduced churn risk by 22% through structured success plans and proactive renewal tracking.

Experience

Customer Success ManagerMay 2022 - Present

Northstar SaaS

  • Managed 45 mid-market accounts with 92% renewal rate across annual contracts.
  • Created onboarding playbooks that reduced time to first value from 21 days to 13 days.
  • Partnered with product teams to document recurring feedback and prioritize fixes for enterprise accounts.
Customer Support LeadJan 2019 - Apr 2022

BrightDesk

  • Led a 6-member support team and improved first response SLA from 84% to 96%.
  • Built a help-center tagging system that reduced repeated support queries by 18%.

Skills

Customer SuccessOnboardingCRMRenewalsAccount HealthStakeholder Management

Education

BMS in MarketingUniversity of Mumbai2015 - 2018

Why this resume works

Built for scanners, humans and hiring intent.

  • Clean parser-friendly layout

    A single-column structure with standard section headings helps ATS tools extract your experience, skills, and education correctly.

  • Keyword placement without stuffing

    Use exact role keywords in summary, skills, and experience bullets only where they match your real background.

  • Readable text hierarchy

    Clear spacing, plain fonts, and consistent bullet style keep the resume easy for both software and recruiters to read.

  • No risky design traps

    Avoid icons, charts, text boxes, and complex tables that can break parsing or move important details out of order.

Examples

Copy the structure, not the wording.

These examples show shape and specificity. Add your own facts, metrics, tools and outcomes.

Sample summaries

  • ATS-safe: Customer success manager with 5 years improving onboarding, account health, and renewals for B2B SaaS customers.
  • ATS-safe: Operations analyst skilled in Excel, SQL, process mapping, and KPI reporting for high-volume logistics workflows.
  • ATS-safe: HR executive experienced in recruitment coordination, employee records, onboarding documents, and HRMS reporting.

Skills examples

  • Good: Customer Success, Onboarding, CRM, Renewals, Account Health, Stakeholder Management
  • Avoid: skill bars, icon-only skills, vague labels like ninja communicator
  • Good: repeat exact tools from job description when true, such as Salesforce, Excel, SQL, Jira, HubSpot

Experience bullets

  • Reduced onboarding time from 21 days to 13 days by creating customer milestones and automated follow-up templates.
  • Built weekly KPI reports in Excel and SQL, helping leadership identify three delayed logistics vendors.
  • Coordinated 120+ candidate interviews per quarter while maintaining structured records in the applicant tracking system.

Actionable tips

Small edits that lift response rates.

Run through these before every application.

  1. 1Use standard section namesExperience, Skills, Education, Certifications, and Projects are easier for ATS tools to recognize than creative headings.
  2. 2Keep design cleanA premium resume can still be simple. Use whitespace, typography, and strong content instead of graphics and columns.
  3. 3Use exact job keywordsIf a job description says customer onboarding, do not only write client setup. Use natural matching language where accurate.
  4. 4Avoid headers and footers for key detailsSome systems skip header and footer content. Put contact information and section text in the main document body.
  5. 5Save as PDF unless told otherwisePDF usually preserves layout well. If an employer requests DOCX, follow that instruction exactly.

FAQ

Common questions, direct answers.

What is an ATS resume template?

An ATS resume template is a clean resume layout designed so applicant tracking systems can read sections, dates, skills, and experience without formatting errors.

Do ATS systems reject resumes automatically?

Some systems rank or filter resumes based on keywords and required fields. A clean format improves parsing, but relevant experience and truthful keywords still matter most.

Are two-column resumes bad for ATS?

Some ATS tools parse two-column resumes poorly. A single-column layout is safer, especially for online applications and large employers.

Can an ATS read PDF resumes?

Most modern ATS tools can read text-based PDFs. Avoid scanned images and make sure text can be selected before uploading.

Should I use icons in an ATS resume?

Avoid icons for important information. Use plain text labels for phone, email, location, skills, and section names.

How do I add keywords without keyword stuffing?

Use keywords naturally in your skills list and experience bullets when they match your actual work. Do not repeat the same phrase unnaturally.

Related guides

Keep improving your application.

  • Java Developer ResumeBackend Java resumes need clean keyword placement for Spring, APIs, and databases.Explore Java resume →
  • DevOps Engineer ResumeCloud and CI/CD keywords must stay readable—see how to structure DevOps proof.View DevOps resume →
  • Software Engineer ResumeApply ATS-safe formatting to technical experience, projects, and stack sections.View engineer guide →

Build a clean ATS resume without giving up polish

BrainUp keeps your resume parseable, readable, and recruiter-friendly from the first draft.

Create ATS resumeBrowse templates

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