Nidhi Shah
Business Analyst
Ahmedabad, India | nidhi.shah@email.com | +91 98765 43210 | linkedin.com/in/nidhishah
Summary
Business analyst with 5 years translating operations and product needs into requirements for SaaS and logistics teams. Reduced order processing time by 26%, facilitated 40+ stakeholder workshops, and improved UAT defect detection by 33%.
Experience
Business Analyst
Feb 2021 - Present
LogiTrack
- Mapped current-state and future-state workflows for warehouse dispatch, cutting manual handoffs by 26%.
- Authored user stories and acceptance criteria for 3 product squads across billing, routing, and notifications.
- Ran UAT cycles with operations managers, improving pre-release defect capture by 33%.
Associate Business Analyst
Jul 2019 - Jan 2021
FinServe Digital
- Supported BRD creation, process diagrams, and sprint demos for customer onboarding enhancements.
- Built SQL reports for product and compliance teams tracking application drop-off points.